Bostan Limo LLC
Terms of
Service.
Last Updated: August 19, 2026
These Terms of Service apply to transportation services requested or provided by Bostan Limo LLC (“Bostan Limo,” “we,” “our,” or “us”). By requesting or using our services, you agree to these Terms of Service.
1. Reservation Requests
Submitting a reservation request through our website, by telephone, text message, email, or another communication method does not automatically guarantee transportation. A reservation becomes confirmed only after Bostan Limo provides confirmation to the customer. Availability is subject to vehicle and driver availability.
2. Reservation Information
Customers are responsible for providing accurate information when making a reservation, including pickup location, destination, pickup time, passenger count, flight information when applicable, and contact information. Bostan Limo is not responsible for delays or service issues caused by incorrect or incomplete information supplied by the customer. Customers should notify Bostan Limo as soon as possible if reservation information changes.
3. Rates and Additional Charges
Transportation rates may vary depending on the requested service, pickup and destination locations, trip duration, waiting time, additional stops, special requests, and other circumstances. The applicable transportation price will be communicated to the customer as part of the reservation or confirmation process. Additional services requested by the customer may result in additional charges.
4. Airport Transportation
Customers requesting airport transportation should provide accurate airline and flight information. Flight arrival times may change. Bostan Limo may use available flight information when coordinating airport pickups, but customers remain responsible for notifying Bostan Limo of significant itinerary changes, flight changes, cancellations, or rebooking. Airport pickup procedures may vary depending on the airport, terminal, airline, and whether the passenger is arriving on a domestic or international flight. International passengers should allow additional time for immigration, customs, and baggage procedures.
5. Waiting Time and Delays
Pickup and waiting arrangements may vary depending on the type of reservation. Additional waiting time or significant delays caused by the passenger may result in additional charges when applicable. Bostan Limo will make reasonable efforts to accommodate delays, but continued vehicle and driver availability cannot be guaranteed when delays substantially affect the original reservation.
6. Cancellations and Changes
Customers should contact Bostan Limo as soon as possible to cancel or modify a reservation. Cancellation fees, change fees, non-refundable amounts, or other charges may apply when disclosed to the customer as part of the quote, reservation, or confirmation. Changes to pickup time, location, destination, passenger count, vehicle requirements, or itinerary are subject to availability and may affect the price.
7. No-Shows
A passenger may be considered a no-show when the passenger cannot be located or contacted within the applicable pickup or waiting period and has not contacted Bostan Limo regarding the delay. Charges may apply to confirmed reservations in the event of a no-show.
8. Round Trips
Selecting “Round Trip” creates a request for both transportation segments. Each segment remains subject to availability and confirmation. Changes to either portion of the trip should be communicated to Bostan Limo as soon as possible.
9. Flower Lei Service
Flower leis may be requested as an optional addition to transportation services. Flower leis are subject to availability and additional charges. Because flower leis are fresh products purchased or prepared specifically for a reservation, lei-related charges may become non-refundable once the flowers have been ordered or purchased for the customer. Bostan Limo cannot guarantee a specific flower type, color, design, fragrance, or appearance unless specifically confirmed in advance.
10. Passenger Conduct
Passengers must behave in a manner that does not endanger the driver, vehicle, other passengers, pedestrians, or the public. Bostan Limo reserves the right to refuse or discontinue service when passenger behavior creates a safety risk, involves unlawful activity, threatens or harasses another person, or may cause significant damage to the vehicle.
11. Vehicle Damage and Excessive Cleaning
Customers may be responsible for reasonable costs associated with damage to the vehicle caused by passengers in their party. Additional cleaning charges may apply when extraordinary cleaning is required because of passenger actions, spills, smoking, bodily fluids, or other excessive mess. Normal wear associated with ordinary passenger transportation is excluded.
12. Personal Property
Passengers are responsible for their personal belongings. Customers should inspect the vehicle for personal property at the end of the trip. If an item is found, Bostan Limo will make reasonable efforts to return it to its owner, but does not guarantee recovery of lost or forgotten items.
13. Unexpected Events and Service Interruptions
Transportation may be affected by circumstances outside Bostan Limo’s reasonable control, including severe weather, road closures, accidents, traffic conditions, government actions, airport restrictions, emergencies, mechanical problems, or other unforeseen circumstances. When such circumstances occur, Bostan Limo will make reasonable efforts to provide or continue the requested service but cannot guarantee exact arrival or travel times.
14. Safety
Passengers must follow reasonable safety instructions provided by the driver. The number of passengers and luggage transported must remain within the safe capacity of the vehicle. Bostan Limo may decline transportation of items or situations that would create an unsafe condition.
15. Third-Party Locations and Services
Bostan Limo is not responsible for the operations, policies, delays, closures, or actions of airlines, airports, hotels, resorts, venues, restaurants, tour operators, or other third parties.
16. Website Reservation Requests
Information submitted through the website is used for responding to and administering transportation requests. Customers should ensure that telephone numbers and email addresses submitted through the website are accurate so that Bostan Limo can communicate regarding the reservation.
17. Changes to These Terms
Bostan Limo may update these Terms of Service from time to time. The Terms displayed on the website at the time a reservation is requested will apply unless different terms are specifically agreed upon between Bostan Limo and the customer.
18. Governing Law
These Terms of Service are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles.
19. Contact
Questions about these Terms of Service or a transportation reservation may be directed to Bostan Limo using the contact information provided on this website.